Would you like to cancel a contract?

You can declare your cancellation quickly and easily online here.

Alternatively, you can of course also send your cancellation to us by email or by another clear means.

Consumers generally have the right to cancel the contract within 14 days without giving any reason.

You can find further information in our cancellation policy.

Questions about cancellation?

Email: shop@altomayo.de

Phone: +49 (0)30 616 587 30

(Mon. – Fri. from 9:00 a.m. – 4:00 p.m.)

Or feel free to use our contact form.

What happens after a cancellation?

Upon receipt of your cancellation, we will review it as quickly as possible and inform you of the next steps regarding returns and refunds.

Please note that the statutory right of cancellation may be excluded in certain cases. Further information on this can be found in our cancellation policy.